Nowadays, all needs can be purchased online either through the marketplace or using e-commerce. Moreover, digital shopping platforms often have promos or discounts that are very tempting. This development of e-commerce also certainly brings benefits to expeditionary services or goods delivery services. With expedition services, the need to send goods becomes easier and can affect customer satisfaction.

In Indonesia, there are many choices of freight forwarding services. Based upon this topic, muniyo.com conducted a survey of 252 people to choose which one is their favorite out of 5 of the most common freight forwarding companies. 38% of people choose J&T, 35% choose JNE, 19% choose SiCepat, and 8% choose others.

These varieties of companies could also make it easier for users to choose an expedition service according to their needs, perhaps in terms of price, delivery speed, convenience, or other factors.

If you had to answer, what is your main reason for choosing a good and trusted freight forwarding services company?